Building a Culture of Safety
Every employee at a medical center is ultimately there for the patients and families who walk through the doors. When safety training is designed well, it equips 20,000 people without taking them away from the work that matters most.
Annual Safety and Compliance Training
Redesigned and streamlined a four-course safety curriculum for 20,000+ employees, saving 35,000+ operational hours and approximately $1.7 million; learner satisfaction rose from 4.43 to 4.72 out of 5, and "worthwhile investment of my time" jumped from 78.8% to 88.5% favorable year over year.
Workplace Violence De-Escalation
Designed enterprise-wide training equipping employees to recognize, prevent, and respond to escalating situations; made available on an optional basis to all 20,000+ employees, with 1,418 choosing to complete it.
Psychological Safety and Belong Curriculum
Designed three mandated, enterprise-wide courses covering psychological safety, speaking up culture, and inclusive experiences; achieved 100% completion across the employee population.
